Terms of Service

Welcome to Lüft! These Terms of Service ("Terms") govern your access to and use of our website and services provided through www.luftscents.com (the "Site"). By accessing or using our Site, you agree to comply with these Terms. Please read them carefully.

1. General Information
Lüft Scents LLC provides high-quality air fresheners for your vehicle. The products and services offered on our Site are subject to these Terms and any other policies or rules posted on our Site. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site constitutes acceptance of the revised Terms.

2. Eligibility
By using our Site, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction. You agree to provide accurate, complete, and current information when creating an account or making a purchase on the Site.

3. Product Information
We strive to provide accurate descriptions of our products, including images and pricing. However, we do not guarantee that all product details, images, or pricing will be error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

4. Orders and Payment

• All orders placed through the Site are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including availability, errors in product description or pricing, or potential fraud.
• Prices for our products are subject to change without notice.
• By making a purchase, you agree to pay the listed price, including any applicable taxes and shipping fees.
• We use secure payment processing services to ensure your payment information is protected.

5. Shipping and Delivery
We offer various shipping options to ensure you receive your Lüft products promptly. Shipping times and fees are provided at checkout and may vary based on location. Once your order is shipped, we are not responsible for delays or damages incurred during transit.

6. Return and Refund Policy
Please refer to our [Return and Refund Policy](link to your refund policy) for details on how we handle returns and refunds.

7. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Lüft Scents LLC or its content suppliers and is protected by intellectual property laws. You are granted a limited license to access and use the Site for personal, non-commercial purposes. Unauthorized use of our content is prohibited.

8. User Conduct
When using our Site, you agree not to:

• Violate any laws or regulations.
• Submit false or misleading information.
• Use the Site for any fraudulent or unlawful purpose.
• Disrupt or interfere with the security or functionality of the Site.

9. Limitation of Liability
Lüft Scents LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the Site or products purchased through the Site, even if we have been advised of the possibility of such damages.

10. Indemnification
You agree to indemnify and hold Lüft Scents LLC harmless from any claims, losses, damages, liabilities, and expenses (including attorney's fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

11. Changes to the Terms
We may update these Terms at any time without prior notice. Your continued use of the Site after any changes indicates your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in the United States.

13. Contact Information
If you have any questions about these Terms, please contact us at support@luftscents.com.

Mobile Terms of Service

Lüft

Last updated: May 16, 2024

The Lüft mobile message service (the "Service") is operated by Lüft (“Lüft”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Lüft’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Lüft through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Lüft. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Luft Scents or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Lüft mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Luft Scents or email support@luftscents.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.